All product(s) must be returned in their original condition (unworn with original tags attached) for a full refund. Product(s) cannot be returned to a local retail store. Items with any sign of wear will not be accepted for a return. 

For items bought under any sales promotion, no returns or exchanges will be accepted unless the product is found faulty or defective.

Item is eligible for a return only if it is unsealed and without usage.

For logistics reasons, customers are invited to return their unwanted item(s) and order the new products by directly placing a new order on our website.

To initiate the return procedure, please provide the order number and images of the product(s) you wish to return. Please email the above information to info@topologie.com.

You have 30 days from the shipping date of your order to return your purchase from topologie.com free of charge. 

All returning items has to be unused and remain in its original packaging.

To request an order return, please provide the order number and images of the product(s) you wish to return. Please email the above information to info@topologie.com.

Refunds are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order.

Please be noted that the shipping fee for the initial order is non-refundable in the case of a return or exchange.

For Canadian orders, we are sorry that partially refund is not available and we w

All orders placed from Canada are subject to a 16% surcharge, applied to the total order value at checkout. The 16% surcharge is non-refundable unless the entire order is cancelled prior to shipment. If an order is cancelled before its shipment, the full amount (including the 16% surcharge) will be refunded to the original payment method.

Should one or more items from a shipped order be returned, the purchase price of the returned item(s) shall be refunded to the original payment method. The 16% surcharge applicable to the returned item(s) shall not be refunded in cash; instead, a voucher of equivalent value shall be issued for use toward future purchases in the web shop.

Vouchers issued for the surcharge portion of a return are non-transferable, non-redeemable for cash, and valid for use on the web shop only.