Exchange & Return

Terms & Conditions

All product(s) must be returned in their original condition (unworn with original tags attached) for a full refund. Product(s) cannot be returned to a local retail store. Items with any sign of wear will not be accepted for a return. 

Exchange

Item is eligible for a return only if it is unsealed and without usage.

For logistics reasons, customers are invited to return their unwanted item(s) and order the new products by directly placing a new order on our website.

To initiate the return procedure, please provide the order number and images of the product(s) you wish to return. Please email the above information to info@topologie.com.

Order Return

You have 30 days from the shipping date of your order to return your purchase from topologie.com free of charge. 

All returning items has to be unused and remain in its original packaging.

To request an order return, please provide the order number and images of the product(s) you wish to return. Please email the above information to info@topologie.com.

Refunds

Refunds are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order. 

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